Frequently Asked Questions - Redpath glasshouses greenhouses

1. WHAT SURFACE DO I NEED TO BE ABLE TO ERECT A GREENHOUSE?

A flat level surface is essential; however, this can be made of soil, grass, paving, concrete or a combination of these materials. If the ground is not level then you will be required to adjust your base framework to be level, so that the glasshouse may sit on a level surface.
2. DO I NEED SOME SORT OF BASE OTHER THAN A FLAT LEVEL SURFACE?

Yes all glasshouses must have a base of some description (unless stated) be it timber/aluminium/brick so as to allow the door(s) to slide in the overhanging bottom track. Please refer to the base dimensions page to view the exact requirements for this.

3. MY GARDEN IS ON AN INCLINE. WHAT SORT OF BASE DO I NEED?

Remember a flat level surface is essential. You can build from the highest point outwards or the lowest point inwards to bring the site to level. Any of the above components mentioned will be ideally suited.

4. WHAT CHOICES DO I HAVE FOR GLAZING A GLASSHOUSE?

Redpath offer this glasshouse with the standard multi sheet horticultural glass which is 3mm thick.
Where safety to users, children and pets are of paramount importance, toughened safety glass or 4mm glass is popular alternatives to standard horticultural glass. Ask Redpath to provide a price estimate for this type of material if required.
Toughened glass is actually safety glass in that it crumbles into small particles when broken - much like a car windscreen.

5. ARE THERE ANY OTHER ADVANTAGES OF HAVING FULL LENGTH TOUGHENED GLASS?

Yes, full sheet toughened glass replaces all the overlap clips that eradicate the overlapping panes of glass. It also eliminates the potential for alga growths and draughts in these areas making for a warmer glasshouse and one which is easier to clean. The glass fits to the frame eliminating the potential for glass slip. Ask Redpath to price this optional extra if required.

6. HOW MUCH VENTILATION SHOULD I HAVE IN MY GLASSHOUSE?

All of Redpaths glasshouses and lean-to's come with at least one roof vent as standard. Additional roof and side vents can be supplied for extra ventilation and automatic vents should also be considered especially if the greenhouse is likely to be left unattended.

7. CAN I COLLECT RAINWATER FROM THE ROOF OF MY GLASSHOUSE?

Redpath glasshouses have aluminium gutter(s) built in as standard which adds additional strength to the existing structure. Water can then be trained into a barrel or directed into a grid or garden.

8. CAN I BUY DIRECT?

Yes you can deal direct with Redpath glasshouses, or purchase locally through one of our many agents nationwide.

9. HOW IS MY GLASSHOUSE PACKAGED?

The fame and base come packed in polythene then supported with a sturdy box. Any additional accessories (including extra vents) will be packed separately from the main box.
Redpath will organize the glass to be supplied from a local glass supply company in your area; the cost for the glass IS INCLUDED in the purchase price shown on this site. If you live more than 50km from one of the many glass suppliers nationwide – you may be required to collect the glass from the local depot.

10. DO YOU DELIVER?

Yes! In most cases the delivery price is included in the prices shown on this web site. Redpath glasshouses pack very efficiently & are easily freighted nationwide.

11. ARE REDPATH GLASSHOUSES EASY TO CONSTRUCT?

It does depend on the individual. Approximately 90% of customers do put the glasshouses up themselves. The glasshouse comes with its own comprehensive instruction booklet and if you do have any difficulties you can always contact us directly where one of our technical support team will be more than happy to assist.

12. HOW LONG DOES IT TAKE AN AVERAGE PERSON TO CONSTRUCT A REDPATH GLASSHOUSE?

It does depend on the size of glasshouse. For one of our builder erectors it would take on average one full day to build a 1.83m x 1.92m. Also you will need to allow time to make a base footing from timber, concrete or brick for the glasshouse to sit on.

13. WHAT MATERIALS DO I NEED TO BUY IN ADVANCE?

You will need...
(a) Spanner.
(b) Screw Driver.
(c) Saw - this is needed if you are anchoring the greenhouse down to a patio, or flagged area.
(d) Drill - this again is only needed if you are anchoring the greenhouse down to a patio, or flagged area.
(e) Materials to form the base of the glasshouse (for the glasshouse to sit on & attach to)

14. IS THERE ANY TECHNICAL SUPPORT AVAILABLE IF I GET STUCK?

You can always ring the Redpath freephone number 0508 733 728 if you need any guidance. Our technical support team does work on site, so if someone is not available immediately, please be patient with us as we will endeavour to return your call as soon as possible. You can assist in your call’s escalation by providing as much detailed information as possible so the correct member of the team can be assigned to you swiftly.

15. IS THERE A RANGE OF ACCESSORIES TO SUIT?

Redpath do offer a range of accessories from automatic vents, shelf brackets, free standing staging. You can check out some of the range on this web site.

16. WHAT KIND OF LEAD TIME CAN BE EXPECTED?

Lead times vary...
(a) For standard non painted greenhouses and lean-to's we quote 5 - 10 days from payment.
(b) For special colour powder coated models orders we typically quote 10 - 14 days.

Although we quote such lead times, we will do our best to deliver as soon as possible.
Please note lead times may vary between seasons.

17. DO I HAVE TO BE AT HOME TO ACCEPT DELIVERY?

Most freight companies prefer that there is someone at home or work to sign for the receipt of your glasshouse. Please provide us with your telephone number so that we can include this on the delivery instructions.

19. IS THERE A WARRANTY?

All Redpath Elite glasshouses come with a 10-year frame warranty* to offer you complete peace of mind.
* See warranty conditions

20. HOW STRONG IS MY GLASSHOUSE OR GREENHOUSE AGAINST WIND ... AND WHERE SHOULD I LOCATE IT?

You should locate your glasshouse or greenhouse in a semi sheltered location, without direct exposure to extreme wind or wind gusts. If this is unavoidable - then a small shelter belt fence should be considered to help protect the building and its openings (doors, roof vents , windows and cladding) from extreme conditions. A sunny location will benefit most plants. It is simple to provide shade to the plants if required.